It has become one of my favorite everyday pieces.
Very satisfied with my first purchase.
I will definitely purchase again next time.
There was no strange smell when it arrived.
It has a very luxurious feel.
Terms of service
LUMAYA SHOPS – TERMS OF SERVICE
Last Updated: June 2026
Welcome to LUMAYA SHOPS. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and all related content provided through our online store.
By visiting our website and/or purchasing from LUMAYA SHOPS, you agree to be legally bound by these Terms of Service, our Privacy Policy, Return Policy, and any additional policies referenced herein.
If you do not agree with these Terms, please do not access or use our website.
1. COMPANY INFORMATION
This website is operated by LUMAYA SHOPS.
Throughout the site, the terms:
“we”
“us”
“our”
refer to LUMAYA SHOPS.
Customer Support Email:
lumayashops@outlook.com
Our store may be hosted on third-party e-commerce platforms including Shopify Inc., which provides the online infrastructure enabling us to sell products and services to you.
2. ELIGIBILITY & ACCEPTANCE
By using this website, you confirm that:
• You are at least the age of majority in your country or state of residence
• You are legally capable of entering into binding agreements
• Any information you provide is accurate and complete
• You will use the website only in accordance with applicable laws
If you are using this website on behalf of another person or organization, you confirm that you have authority to bind them to these Terms.
3. ONLINE STORE TERMS
You agree not to:
• Use our products or services for unlawful purposes
• Violate any applicable laws or regulations
• Infringe intellectual property rights
• Distribute viruses, malware, or malicious code
• Attempt unauthorized access to systems
• Engage in fraudulent activity
• Abuse, harass, threaten, or impersonate others
• Interfere with website security or functionality
Violation may result in:
• Order cancellation
• Account suspension
• Permanent restriction
• Legal action
4. PRODUCT INFORMATION & AVAILABILITY
We strive to ensure accuracy of product information, but:
• Colors may vary by device
• Images are for illustration purposes
• Availability may change without notice
• Products may be discontinued at any time
We do not guarantee all content is error-free or current.
5. PRICING & ORDER ACCEPTANCE
We reserve the right to:
• Change prices without notice
• Refuse or cancel orders
• Limit quantities
• Reject fraudulent transactions
• Cancel orders due to errors
Refunds will be issued if payment has been processed.
6. BILLING & ACCOUNT INFORMATION
You agree to provide:
• Accurate billing and shipping information
• Valid payment details
• Updated contact information
We may cancel orders if information is inaccurate or suspicious.
7. SHIPPING & DELIVERY
Shipping times are estimates only.
We are not responsible for delays caused by:
• Customs
• Carrier issues
• Weather
• Incorrect address
• Import procedures
Customers are responsible for:
• Customs duties
• Import taxes
• Local fees
Risk transfers upon delivery confirmation.
8. RETURNS & EXCHANGES
Returns are governed by our Return Policy.
By purchasing, you agree to:
• Return eligibility rules
• Refund conditions
• Final sale restrictions
• Processing times
Certain customized or hygiene items may not be eligible.
9. INTELLECTUAL PROPERTY
All content including:
• Logos
• Branding
• Images
• Videos
• Product designs
• Text
• Website layout
belongs to LUMAYA SHOPS or its licensors and is protected by law.
10. USER CONTENT
By submitting content, you grant us a worldwide license to use it for marketing and business purposes.
You confirm:
• You own the content
• It does not violate laws or rights
• It is not offensive or unlawful
We may remove content at our discretion.
11. THIRD-PARTY SERVICES
We are not responsible for third-party websites or services linked from our store.
12. OPTIONAL TOOLS
Third-party tools are provided “as is” without warranties.
13. DISCLAIMER OF WARRANTIES
Services are provided:
“AS IS” and “AS AVAILABLE”
We do not guarantee:
• Error-free operation
• Continuous availability
• Accuracy of content
14. LIMITATION OF LIABILITY
We are not liable for:
• Indirect damages
• Lost profits
• Shipping delays
• Data loss
Liability is limited to the amount paid for the product.
15. INDEMNIFICATION
You agree to hold harmless LUMAYA SHOPS from claims arising from your misuse of the website or violation of these Terms.
16. PRIVACY
Your use of this website is governed by our Privacy Policy.
17. TERMINATION
We may suspend or terminate access at any time for violations of these Terms.
18. GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
19. CHANGES TO TERMS
We may update these Terms at any time. Continued use means acceptance.
20. CONTACT INFORMATION
LUMAYA SHOPS
Email: lumayashops@outlook.com
Thank you for choosing LUMAYA SHOPS.